One product,
multiple outcomes

Need a One Stop Solution for Community Services?

Fund Raising

Fund Raising

My Aged Care

My Aged Care

Childcare

Childcare

Evidence Management

Evidence Management

Disability Support Services

Disability Support Services

Employment Services

Employment Services

Meals on Wheels

Meals on Wheels

Simple test will tell.

  • Are you using a software application that wasn’t designed specifically for Community Service Organisations?
  • Do you worry about complying with contract and reporting requirements?
  • Do you provide services governed by one or many different contracts?
  • Do you still rely on spreadsheets, pivot tables and Word?
  • Do you need to support remote communities?

If YES to any of questions see what iCase can do for your organization.

Flexible solution for community service providers.

360 CLIENT MANAGEMENT AND SUPPORT

USER MANAGEMENT AND INDIVIDUAL ROLE ACCESS

FLEXIBILITY CUSTOMIZATION NON-PROGRAMMING

CASE MANAGEMENT SYSTEM CMS

MULTIPLE SEARCHING OPTIONS AND REPORTING

CLOUD SERVICE DESKTOP+ MOBILE SOLUTION

360 CLIENT MANAGEMENT AND SUPPORT

CASE MANAGEMENT SYSTEM CMS

MULTIPLE SEARCHING OPTIONS AND REPORTING

USER MANAGEMENT AND INDIVIDUAL ROLE ACCESS

FLEXIBILITY CUSTOMIZATION NON -PROGRAMMING

CLOUD SERVICE DESKTOP + MOBILE SOLUTION

Flexible solution for community service providers.

Services We support

iCase is an easy to use, flexible, industry specific software for modern service providers. It is developed by industry participants for industry participants! No matter the size or location of your organisation iCase will deliver Savings, Efficiencies, Compliance and Performance.

More time for you to provide community a better service.

iCase automation and integration platform streamlines data handling and reporting, ensuring compliance, lowering administrative work, and thus saving valuable time. With iCase, organizations can enhance their productivity and service quality, allowing them to make a magnifying impact in their communities.

Why iCase?

Universal
Flexible
Adaptable
Simple
Supportive
Low TCO

MANAGE ALL YOUR BUSINESS PROGRAMS

iCase’s design caters for broad spectrum of social services, ensuring it fits various organizational models and industries.

FAST & EFFECTIVE SOLUTIONS REACT TO MARKET AND LAGISLATIVE CHANGES

iCase can be configured to the ever-changing service needs and regulatory requirements landscape.

TAILOR THE SOFTWARE TO YOUR NEEDS

iCase easily integrates with existing systems, accommodating complex workflows and processes.

EASY TO USE, EASY TO LEARN

The user-friendly platform makes navigation and operation straightforward for all users.

WE ARE WITH YOU ALL THE TIME

iCase comes with dedicated support, providing help and guidance to maximize the platform’s benefits.

 

LOW TOTAL COSTS OF OWNERSHIP

It offers an economical solution without compromising functionality or performance, reducing overall expenses.

UNIVERSAL

MANAGE ALL YOUR BUSINESS PROGRAMS

iCase’s design caters to broad spectrum of social services, ensuring it fits various organizational models and industries.

FLEXIBLE

FAST & EFFECTIVE SOLUTIONS REACT TO MARKET AND LAGISLATIVE CHANGES

iCase can be configured to the ever-changing service needs and regulatory requirements landscape.

ADAPTABLE

TAILOR THE SOFTWARE TO YOUR NEEDS

iCase easily integrates with existing systems, accommodating complex workflows and processes.

SIMPLE

EASY TO USE, EASY TO LEARN

The user-friendly platform makes navigation and operation straightforward for all users.

SUPPORTIVE

WE ARE WITH YOU ALL THE TIME

iCase comes with dedicated support, providing help and guidance to maximize the platform’s benefits.

LOW TCO

LOW TOTAL COSTS OF OWNERSHIP

It offers an economical solution without compromising functionality or performance, reducing overall expenses.

Industry Fit & Suit

  • Finance and funding
  • Community Services
  • Call centers
  • Service Desk
  • Mobile Applications
  • Client Management
  • Project Management
  • Staff Management
  • Document Management
  • Notification and Alerts

Benefits for Business

Streamlined Efficiency

Streamlined Efficiency

Automate to innovate – less paperwork, more client focus.

Informed Decisions

Informed Decisions

Custom reports for smarter strategies.

Assured Compliance

Assured Compliance

Worry less, achieve more compliance leads to funding.

Document Integrity

Document Integrity

Barcode system – impeccable organization, enhanced service.

Easy Financials

Easy Financials

Simple billing, significant savings.

On-the-Go Access

On-the-Go Access

Manage from anywhere, with just a tap.

Fund Raising

iCase streamlines the fundraising process by managing donor data, tracking contributions, online payments, and generating insightful reports, helping organizations increase efficiency and transparency.

Do you need to support remote communities?

Childcare

For childcare centres, iCase simplifies record-keeping, attendance tracking, and reporting, ensuring caregivers spend more time with children and less on paperwork.

Do you need to support remote communities?

Disability Support Services

iCase enhances service delivery by providing comprehensive client profiles, personalized care plans, and progress tracking, improving support quality for individuals with disabilities.

Do you need to support remote communities?

Aged Care Services

Aged care providers can benefit from iCase’s ability to manage resident information, track service delivery, and ensure compliance with care standards, all while optimizing resource allocation.

Do you need to support remote communities?

Evidence Management

iCase aids in the meticulous management of case evidence, ensuring secure data storage, easy retrieval, and accurate tracking throughout the lifecycle of a case.

Do you need to support remote communities?

Employment Services

For all industries, iCase facilitates job matching, skills tracking, and compliance management, streamlining the employment service process.

Do you need to support remote communities?

Meals on Wheels

iCase helps meal delivery services optimize routes, manage client dietary needs, and coordinate volunteers effectively, ensuring timely and accurate service.

Do you need to support remote communities?

Trusted by the best